Which delivery Zone am I in?
 
The easiest way to calculate delivery cost is to select the correct location from the drop-down menu in the check out.

Below is a list of postcodes and the delivery zones that they relate to


Our ''Standard Delivery'' Zone
 
UPTO 25KG 50KG 75KG 100KG 125KG 250KG 500KG 1250KG
£9.50 £18.50 £27.50 £36.50 £45.50 £50 £55 £60
AL B BA BB BD BH BL BN BR BS
CB CF CH CM CO CR CT CV CW DA
DE DH DL DN DT DY E4 EN FY GL
GU HA HD HG HP HR HX IG IP KT
L LA LE LL LN LS LU M ME MK
NE NG NN NP NR NW4 NW7 NW9 OL OX
PE PO1-PO22 PR RG RH RM S SA SG SK
SL SM SM SO SP SR SS ST SW TF
TN TS YW UB W1 W3 W4 W5 W6 W7
W9 W13 WA WD WF WN WR WS WV YO


 
UK Zone 2
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 500KG 1250KG
£8 £15 £22 £29 £36 £43 £50 £55
EX TA TQ


UK Zone 3
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 250KG 500KG 1250KG
£8 £15 £22 £29 £36 £43 £50 £55 £60
 CA EH G LD ML PL SY

UK Zone 4
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 250KG  500KG 1250KG
£8 £15 £22 £29 £36 £43 £50 £60 £65
EW WC
UK Zone 5
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 200KG 225KG 250KG  500KG 1250KG
£8 £15 £22 £29 £36 £43 £57 £63 £65 £65 £75
 DG DD TD
UK Zone 6
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 200KG 225KG 250KG  500KG 1250KG
£8 £15 £22 £29 £36 £43 £57 £63 £65 £65 £75
SE1 SE11 SW1 SW3 SW5 SW7
SW10 W2 W8 W10 W11 W14
UK Zone 7
 
UPTO 25KG 50KG 75KG 100KG 125KG 150KG 250KG  500KG 1250KG
£8 £15 £22 £29 £36 £43 £50 £60 £65
E1 E2 E3 E5 E6 E7
E8 E9 E10 E11 E12 E13
E14 E15 E16 E17 E18 N2
N2 N3 N4 N5 N6 N8
N10 SE3 SE4 SE5 SE7 SE10
SE14 SE15 SE16 SE21 SE22 SE23
SE24

For the following postcode :- KW,AB,FK,KY,HD,KA,PA,PH,TR,PO30-41,BT IM,IV
Please call us
Please note that the above carriage charges are a guideline only and may be subject to change.
We have tried to keep carriage costs to a minimum by using our own vehicles or selected couriers to give you a good quality and economical service.

Where possible we will always try to reuse packing materials, helping to reduce the drain on the planets resources, we also use ''Ecofill''  - bulk filling made of starch instead of polystyrene chips

All items should reach you within 5 working days, next day delivery is available at extra cost (see above). Orders must be placed by 12 noon for this service

If access is very restricted, let us know in advance as a special delivery vehicle may be needed.
Please note our delivery fees do not include charges imposed by your country's Customs Agency.

The recipient is fully responsible for any additional fees imposed by customs such as tariffs and duties. Sometimes customs will charge a fee and other times they will not.
If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.

All prices are correct at time of going to press and are subject to change. 
We deliver Monday to Friday excluding bank holidays as standard. Saturday delivery may be available at extra cost, please phone for a quote. Delivery will be to the nearest practical point to the customer’s premises. Offloading and moving into position is however the customer's responsibility, unless alternative arrangements have been made in advance.
 
Some bulky items such as ceramic fibre may have a volume related carriage calculation rather than a weight related calculation when bulk purchased. 
 
For overseas delivery please phone us and we will quote accordingly, the delivery times on overseas delivery vary and we will advise you,  it is not normally possible to track overseas deliveries.  
 
Small materials are normally offloaded from the vehicle but are not usually taken into the customer's premises, unless otherwise agreed in advance. With some kilns special assistance may be required this must be discussed and agreed prior to delivery.

You may have seen that we are only able to dispatch some items on a palletised service - Hopefully we can explain this decision.

What items are sent on a pallet?

 Larger amounts of clay and raw materials there are some items that are sent on a palletised service, these are:-

Kilns Batt with a dimension if 13.5" and over
Ceramic Fibre Board - any size.

Why?

Kiln batts and ceramic boards, are some what fragile and when packed and sent with a normal courier service, in a normal box, where they are handled through large depots and hub's, we have found that they are often chipped, cracked or indeed completely smashed.  Causing problems for you as you dont have your goods when you need them, and problems for us - we have to resend and spend months chasing couriers for an insurance claim etc.  We knew that if we wanted to keep our pricing at a sensible level and meet the needs of our customer, we would have to send thse items in a way that they arrive whole, intact and perfect.

The decision was made that all items that fell into this catergory would be sent out on a pallet,  This would cost a little bit more, but would enable our customers to have the item when they needed AND be able to make the most of the extra price for delivery by adding extra clay etc.

Ok - What will this cost me?

To most mainland England and Wales Address' the following prices will apply:-

upto 250kg £45
Upto 500kg £50
upto 1000kg £55

As you can see you can add A LOT of extra weight to these pallets -  TALK to us about YOUR needs.